Issue: A client was traveling from the U.S. to Central America when their plane lost power and crashed. The U.S. passenger was detained by Guatemalan authorities.
Solution: After accessing our 24/7 hotline, AIG Aerospace claims adjuster promptly responded to the Guatemalan authorities’ request for required information.
Benefit: AIG Aerospace’s rapid response enabled the release of the client and their plane, avoiding legal action in Guatemala.
Why is this important?
AIG Aerospace claims professionals respond to clients’ needs quickly, wherever they may travel.